Politique de confidentialité

Last updated: June 27, 2025

Vikenzo operates this store et website, including all related information, content, features, tools, products et services, en order to provide you, the customer, avec a curated shopping experience (the "Services"). Vikenzo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, et disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate avec us. If there is a conflict between our Terms of Service et this Privacy Policy, this Privacy Policy controls avec respect to the collection, processing, et disclosure of your personal information.

Please read this Privacy Policy carefully. By using et accessing any of the Services, you acknowledge that you have read this Privacy Policy et understet the collection, use, et disclosure of your information as described en this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact avec the Services, where you live, et as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, et email address.
• Financial information including credit card, debit card, et financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation et other payment details.
• Account information including your username, password, security questions, preferences et settings.
• Transaction information including the items you view, put en your cart, add to your wishlist, or purchase, return, exchange or cancel et your past transactions.
• Communications avec us including the information you include en communications avec us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, et other unique identifiers.
• Usage information including information regarding your interaction avec the Services, including how et when you interact avec or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate avec us, or otherwise provide us avec your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, et through the use of cookies et similar technologies;
• From our service providers including when we engage them to enable certaen technology et when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact avec us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, et Improve the Services. We use your personal information to provide you avec the Services, including to perform our contract avec you, to process your payments, to fulfill your orders, to remember your preferences et items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintaen et otherwise manage your account, to arrange for shipping, to facilitate any returns et exchanges, to enable you to post reviews, et to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor et improve the Services.
• Marketing et Advertising. We use your personal information for marketing et promotional purposes, such as to send marketing, advertising et promotional communications by email, text message or postal mail, et to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart et other activity on the Services.
• Security et Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment et shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, et to secure our services. If you choose to use the Services et register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details avec anyone else.
• Communicating avec You. We use your personal information to provide you avec customer support, to be responsive to you, to provide effective services to you et to maintaen our business relationship avec you.
• Legal Reasons. We use your personal information to comply avec applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate en civil discovery, potential or actual litigation, or other adversarial legal proceedings, et to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certaen circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors et other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment et shipping).
• With business et marketing partners to provide marketing services et advertise to you. For example, we use Shopify to support personalized advertising avec third-party services based on your online activity avec different merchants et websites. Our business et marketing partners will use your information en accordance avec their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements et marketing based on your online activity avec different merchants et websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certaen information to third parties, such as to ship you products or through your use of social media widgets or logen integrations.
• With our affiliates or otherwise avecen our corporate group.
• In connection avec a business transaction such as a merger or bankruptcy, to comply avec any applicable legal obligations (including to respond to subpoenas, search warrants et similar requests), to enforce any applicable terms of service or policies, et to protect or defend the Services, our rights, et the rights of our users or others.

Relationship avec Shopify

The Services are hosted by Shopify, which collects et processes personal information about your access to et use of the Services en order to provide et improve the Services for you. Information you submit to the Services will be transmitted to et shared avec Shopify as well as third parties that may be located en countries other than where you reside, en order to provide et improve the Services for you. In addition, to help protect, grow, et improve our business, we use certaen Shopify enhanced features that incorporate data et information obtained from your interactions avec our Store, along avec other merchants et avec Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions avec our store, along avec other merchants, et avec Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information et any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certaen rights avec respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites et Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy et security policies et other terms et conditions. We do not guarantee et are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services et/or users of those third-party platforms avecout limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, et we do not knowingly collect any personal information about children under the age of majority en your jurisdiction. If you are the parent or guardian of a child who has provided us avec their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined en applicable law) personal information of individuals under 16 years of age.

Security et Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, et we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while en transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retaen your personal information depends on different factors, such as whether we need the information to maintaen your account, to provide you avec Services, comply avec legal obligations, resolve disputes or enforce other applicable contracts et policies.

Your Rights et Choices

Depending on where you live, you may have some or all of the rights listed below en relation to your personal information. However, these rights are not absolute, may apply only en certaen circumstances et, en certaen cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintaen about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintaen about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you et to request that we transfer it to a third party, en certaen circumstances et avec certaen exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined en applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website avec the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device et browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, et you may opt out of receiving these at any time by using the unsubscribe option displayed en our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information et any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance avec applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, et we may need you to verify your identity directly avec us. We will respond to your request en a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint avec your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store et process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Stetard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date et provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ice.fashion.tekstil@gmail.com or contact us at Helluvað 1-5, Reykjavík, 110, IS For the purpose of applicable data protection laws, we are the data controller of your personal information.